Terms of service

1. The service

TopTimesheets is software for recording working time and attendance, scheduling, leave, and preparing pay runs and payroll files. It is offered to businesses, not consumers.

2. Your account

You must give accurate information and keep sign-in details safe. The person who creates the organisation confirms they may accept these terms for the business. You are responsible for the people you invite and the roles you give them.

3. Plans, trials and billing

The Free plan is free within its limits. Paid plans are charged per active user, per month or per year, in advance, at the prices shown on the pricing page or in your account. Taxes may be added. A trial gives Business features for a limited time without a card; when it ends the account returns to Free unless you subscribe.

Plans renew automatically until cancelled. You can cancel at any time; the plan stays active until the end of the paid period. Prices may change with at least 30 days' notice.

4. Your data and your workers

Your data stays yours. You give us the right to process it only to provide and secure the service, as described in the Privacy policy and the data processing agreement.

You are responsible for having a lawful basis to record your workers' time, location and photos, for informing them, and for obtaining consent where the law requires it (for example for selfies under the Saudi PDPL).

5. Rules, calculations and payroll files

Overtime, leave and holiday presets are default templates to help you start. They are not legal advice. You must check them against the law and contracts that apply to you, and you remain responsible for the pay you approve and the files you submit to banks or authorities.

6. Acceptable use

Do not misuse the service: no unlawful surveillance, no attempts to access other customers' data, no overloading or reverse engineering the service, and no uploading of malicious content.

7. Availability and support

We aim for the service to be available at all times but do not guarantee it will be uninterrupted. We may change features; we will not remove core functions of a paid plan during a paid period without notice.

8. Liability

To the extent the law allows, our total liability is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect or consequential losses. Nothing limits liability that cannot be limited by law.

9. Ending the agreement

You can close your account at any time. We may suspend accounts that break these terms or do not pay. After closure you can export your data for 30 days, after which it is deleted except where the law requires us to keep it.

10. Governing law

The governing law and courts will be stated here once the contracting entity is confirmed.