Sub-processors

The companies that help us run TopTimesheets and may process your data.

Draft — needs legal reviewThis text is a working draft. It has not been reviewed by a lawyer and is not yet a binding document.

Last updated 29 October 2026

How we use sub-processors

We use a small number of service providers. Each one gets only the data it needs, under a written contract with data-protection terms at least as strict as our data processing agreement.

Some are used only when a customer turns a feature on: WhatsApp, the AI assistant, Google sign-in, and e-mail delivery through an SMTP provider. If a customer turns AI features off, nothing of theirs is sent to the AI model provider.

We will announce a new sub-processor on this page at least 30 days before it starts processing customer data, so customers can object.

Current sub-processors

Cloudflare, Inc.

Purpose
Network, DNS, TLS and protection against attacks
Data
All traffic in transit, IP addresses
Location
Global network; USA
When used
Always

Our server hosting provider

Purpose
The server that runs the service, its database and files
Data
All customer data, stored encrypted where stated
Location
To be named in the agreement before launch
When used
Always

Stripe, Inc.

Purpose
Subscriptions and card payments
Data
Billing contact, company name, payment details (held by Stripe)
Location
USA, EU
When used
Paid plans

Anthropic, PBC

Purpose
AI model for the assistant
Data
Questions and the records needed to answer them; phone numbers, e-mails, coordinates and bank data are removed first
Location
USA
When used
Only while the customer's AI features are on

Meta Platforms (WhatsApp Business)

Purpose
Clock-in by WhatsApp and reminders
Data
Phone number, message text, shared location
Location
Global
When used
Only when the customer turns WhatsApp on

E-mail delivery provider

Purpose
Invitations, reminders and account e-mails
Data
E-mail address, message content
Location
To be named when configured
When used
When e-mail sending is configured

Google LLC

Purpose
Sign in with Google
Data
Name, e-mail address
Location
USA
When used
Only if a user chooses Google sign-in

Map tile provider

Purpose
Maps for sites and geofences
Data
IP address and the map area viewed (no worker data)
Location
To be named before launch
When used
When a manager opens a map
Sub-processors (draft) · TopTimesheets
Part of the MeWeBe network · Backed on MeWeBe